#20
Sat, December 29, 2001
They filed the following rebuttal to the above Rip-Off Report: Their email: [email protected] Their name: Don Jenkins Their relationship to the company: Devotee Rebuttal: I sincerely apologies for the mixup with the delivery of your package. I have spoken with our delivery and sales department and was informed of the problem with the shipment and the lack of attention regarding your email. Please rest assured that I have spoken with the staff in regards to customer service ethics and this will NOT happen again. We have issued the Kim Carroll a full refund after I was notified that she didn't recieve her book, I am also sending her a free copy of our grant book for her troubles. DONE A refund of $39.95 for Transaction IBC48962244 has been proccesed and transmitted to your bank through the credit card network. Please give it a few days to go through the system. Sincerely, Don Jenkins Financial Solutions