lmartell
Hollywood,#2Author of original report
Wed, May 01, 2013
I paid the $100 on time to gain access to a list of rental properties which I was told I could inspect and RENT that day.
I asked for a refund the same day because the EMPLOYEE LIED TO ME - it was not a list of rental properties that I could view and rent THAT DAY.
Billing me an additional $100 because I asked for a refund is not remotely covered in section 'B' of your Terms of Service - below.
I suppose I should take the recording of my telephone call with the employee to the state's attorney generals office. Perhaps then I will get my $100 back.
B. On Time Payment
The Member is required to pay all charges on time and agree to submit an accompanying payment authorization in connection with these charges when requested by FirstHouseFinancial. Credit card transactions require an acceptable and currently working/continuously valid credit card number/account. FirstHouseFinancial may terminate or disable the Member's participation in FirstHouseFinancial services if the Member fails to pay fully and in a timely manner all amounts due to FirstHouseFinancial. If the Member's credit card expires or is otherwise declined for payment, access to FirstHouseFinancial services and websites can be modified or suspended without notice to the Member. If any Member payment is more than thirty (30) calendar days past due, interest pro-rated daily, at the rate of 15 percent per annum on the outstanding balance, or the maximum allowable by law, whichever is less, shall accrue, and the entire amount of unpaid charges and/or any other outstanding balance (if any), plus this assessment, will become immediately due and payable. The Member shall pay all costs of collection, including legal fees, incurred by FirstHouseFinancial. The Member is responsible for any premium charges incurred in connection with the use of information, content, goods, products or services that are provided at an extra cost. All fees are quoted and payable in United States Dollars. The Member is also responsible for paying all applicable taxes for information, content, goods, products or services and any other costs incurred in connection with the use of or access to FirstHouseFinancial and its websites.
Pattie D
#3UPDATE Employee
Tue, April 30, 2013
Please see Section B. under Payment of Charges located in our Terms of Service that you were forced to read and agree to before accessing our members area.
"The Member shall pay all costs of collection, including legal fees, incurred."