Ripoff Report REVIEW /Commitment to Customer Satisfaction
First Premier Funding joins Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a long name for a program that does a lot for both consumers and business alike. First Premier Funding solves challenges for businesses by providing quick access to working capital.
Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a program that benefits the consumer, which helps to increase consumer satisfaction and confidence when doing business with a member business Verified By Ripoff Report.
When a company or individual joins the Ripoff Report Corporate Advocacy Program, they must make a commitment to us - in writing - to 'doing whatever it takes to make things right with their customers.' What does that mean? It means that Ripoff Report expects that members of our Corporate Advocacy Program will review and respond to ALL customer complaints promptly. It means that every complaint will be taken seriously, and every customer will be treated fairly and with respect. It means if a customer did not receive what they expected, the company will work with that customer to fix the issue. It means that if a customer requests a refund and if there is any reasonable basis for that request, we expect the customer will be given a prompt refund (some refund requests may not be reasonable, so this does not mean a refund is guaranteed in every case). "Making things right" can mean lots of different things to different people, but our point is this - by working closely with the company or individual to resolve any disputes, Ripoff Report can track the footprints of customer service to ensure that our Corporate Advocacy Program members are doing everything they can to treat customers fairly and to increase their customer satisfaction.
ALL COMPANIES GET COMPLAINTS, BUT HOW THE COMPANY HANDLES THOSE COMPLAINTS, SEPARATES GOOD BUSINESSES FROM THE REST
Ripoff Report Verified™ .. part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..
By ED Magedson - Founder, Ripoff Report
First Premier Funding approached Ripoff Report with the intent of wanting to resolve any customer issues and reports posted on Ripoff Report.
As a Part of the Corporate Advocacy Program the member business allows Ripoff Report to send an email to all of those who filed a complaint in the past, letting the customer know, the member business wanted to make things right with them, whatever it takes to do so. Ripoff Report always monitors these emails to insure the member business does what they agreed to. The people at First Premier Funding did just that.
FIRST PREMIER FUNDING CONTINUES TO CLARIFY WHO THEY ARE AND WHAT THEY CAN DO FOR CLIENTS
" First Premier Funding is a nationwide provider of commercial business financing, that is headquartered in Long Island, NY. As a direct funder to U.S. business owners, we are proud to offer term loans, merchant cash advance, equipment financing, lines of credit, SBA loans, and other capital services.
At First Premier Funding, our expert team of funding specialists, credit analysts, and underwriters, are responsible to ensure that each of our clients has an extremely positive experience, from initial consultation, to post-funding follow up. Most importantly, our ultimate goal is to provide expert guidance along with quality funding options, so that every consumer can make the most fully informed financial decision for the benefit of their business.
In 2008, new regulations were put in place to help stabilize the banking industry amid the worst global financial crisis since the Great Depression. Unintentionally however, these new regulations put a virtual stranglehold on businesses’ access to working capital. With big banks turning down nearly 80% of loan applicants, the founders of First Premier Funding recognized that small business owners, more than any time in history, needed a consistent and reliable source of capital they could trust. Specializing in quick, affordable and effective financing options, First Premier Funding, will customize the ideal financial product to best fit your short and long-term business goals. When your bank says NO, First Premier says YES! Let First Premier Funding handle what we do best, providing you with the working capital to meet your business needs, so that you can spend your time doing what you do best – finding new customers, running the day to day and growing your business to its maximum potential.
WHY FIRST PREMIER FUNDING IS BETTER THAN THEIR COMPETITORS
” Let’s face it, the world of business financing has become a very competitive industry. Truth is, by offering direct in-house financing, in addition to our comprehensive network of partner lenders who will compete for your business, First Premier Funding ensures that you will get the best possible rates and terms available.
What makes First Premier Funding a good option?
We specialize in looking outside the typical parameters and requirements of traditional bank funding.
In every circumstance, First Premier Funding will make every effort to ensure the best possible approval terms for our business owners.
In the event an uncollateralized financial product is unattainable, First Premier Funding, can facilitate loan options with Real Estate or Equipment utilized as collateral to help further ensure approval when necessary.
Our repayment options are much more flexible in comparison to those offered by traditional banks and funding institutions.
The ability to rapidly fund your business. In most instances, business financing through your local bank can take weeks, if not months. First Premier Funding, can provide the capital you need into your account in as little as 24 hours.
“Where Your Business Comes First” is our motto. When working with First Premier Funding, our business owners are confident in our knowledge and experience within the finance industry, along with the honesty and integrity that comes with working with our dedicated staff of professional business consultants.
FIRST PREMIER FUNDING - STATEMENTS FROM THE CEO – MICHAEL PELLECHIA
"My name is Michael Pellechia, as the C.E.O. of First Premier Funding, I’d like to thank you for taking the time to review the reputation of our organization. I’ve worked within the financial funding industry my entire adult life. While working as an executive at a New York based Private Equity Fund, I noticed rather clearly, that small to medium sized businesses could not gain access to working capital. With extremely limited access to funding, the ability for business owners to capitalize on opportunity and expand upon existing business, was simply not a realistic option. At First Premier Funding, we utilize a revenue based approach to underwriting when working to approve our various loan applicants. The loan approval process typically takes no longer than several hours, and funding can take place in as little as 24 hours. While traditional banks often approve applicants, who don’t necessarily need the funding, First Premier Funding, utilizes sophisticated analytics to find reasons to say yes, when banks say no. The goal of First Premier Funding is to provide clients with 100% of the capital they need, in the timeliest manner possible.”
At First Premier Funding we pride ourselves in using the highest quality SERVICE.
Our team of business funding specialists are hand selected from a very competitive pool of college graduates, sales professionals, experienced finance managers, and business consultants. First Premier Funding believes quality service and integrity are at the forefront of developing long-term, trusted business relationships. Our retention rate among our current clients exemplifies our commitment to excellence. In 2016, over 60% of our total funding transactions were from repeat clients. Furthermore, in 2017, 83% of businesses receiving funding stated they would refer First Premier Funding, to a friend, family member, or business associate.
First Premier Funding is grateful for the ongoing support from our existing clients and committed to continued growth through market share and industry awareness. We are determined to work in conjunction with our clients, partners, and vendors in the interest of sharing mutually rewarding and beneficial results across the board.
ANY BUSINESS THAT CAN ADMIT THEY MADE MISTAKES AND CORRECTS THOSE MISTAKES IS A BUSINESS YOU CAN TRUST AND WORTH DOING BUSINESS WITH
As stated above, First Premier Funding, LLC. is committed to 100% customer satisfaction and has made every possible effort to ensure that all customers have a positive experience while at their business.
After speaking with the management at First Premier Funding, LLC. and emailing anyone who filed a complaint in the past, Ripoff Report is proud to give First Premier Funding, LLC. a positive Rating. First Premier Funding, LLC. made efforts to ensure that all customers were satisfied and owner, CEO, or Managing Member assured Ripoff Report that the business has an improved business model that features customer satisfaction as the top priority.
STATED IMPROVEMENTS FROM FIRST PREMEIR FUNDING
Their new policy is to always contact all customers to gather valuable feedback so that they can continue to adapt and deliver the best customer service possible. First Premier Funding, LLC. is willing to go beyond the call of good customer service and do what it takes to make things right with their customers.
First Premier Funding, LLC. is dedicated to customer satisfaction First Premier Funding is here to help owners and their companies grow and gain access to the working capital they need to take their businesses to the next level. We owe what we’ve become today to hard work, integrity and above all else, our valued group of small business customers to who we are extremely grateful for the opportunity to be of service. First Premier Funding is dedicated to customer satisfaction. We have worked with thousands of business owners, both big and small, to take advantage of opportunities that access to capital can provide. Over the years, we have gathered valuable feedback that has helped us evolve into who we are today. Continued improvement is the cornerstone of our foundation. We constantly adopt the latest and most advanced technology to improve upon our existing systems and processes. Significant time and investment has been implemented to create one of the more technologically advanced CRM systems, underwriting platforms, and partner protocols to increase speed, performance and pricing throughout our funding process for the benefit of our consumers. We currently have the capacity to fund transactions within 24 hours of approval. First Premier Funding is dedicated to the customer experience and long-term relationships which provide mutual benefit to both our business owners and our organization. First Premier Funding receives a positive rating for their commitment to Ripoff Report’s Corporate Advocacy Business Remediation & Customer Satisfaction Program.
* Any consumer not receiving satisfaction from a member of Ripoff Report’s Corporate Advocacy Business Remediation & Customer Satisfaction Program should email us at [email protected] First Premier Funding, LLC. receives a positive rating for their commitment to Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.
This kind of dedication to customer service means that First Premier Funding, LLC. will do whatever it takes to make sure their customers are properly taken care of.
In the future, if anyone has any complaints or concerns with First Premier Funding, LLC., you are invited to contact them directly via email: [email protected] (again, please be sure to cc: [email protected] so we can keep track of the company’s response and to insure customer satisfaction). You can call First Premier Funding, LLC. directly at 888-358- 8484.
As always, Ripoff Report cannot guarantee that every customer or employee will always be 100% satisfied in every case, but we promise that if you have any concerns with First Premier Funding, LLC. or any of our Corporate Advocacy Program members, we will do everything we can to see that the issue is addressed quickly and that you are treated fairly and with respect. Any issues you think you cannot resolve with any member of Ripoff Report’s Corporate Advocacy Program, please contact us at [email protected].
Remember, just because a company or individual is reported on Ripoff Report does not mean you should not do business with them. Use Ripoff Report information as a tool to your advantage. Be knowledgeable about any company or person you hire. Also, don't be afraid to ask questions and get additional information until you feel comfortable in allowing them to work for you.
Be sure to contact us with your questions and comments about any business that is part of the Corporate Advocacy Business Remediation and Customer Satisfaction Program. Your questions, comments and suggestions are always welcome and will be considered even if we don't agree with them. Please realize Ripoff Report is chartering in new territory, working to make a change for both consumers and businesses alike.
How does a business get Ripoff Report Verified™
The member business allows Ripoff report to email everyone from the past. Those who respond to Ripoff report with a valid complaint must be take care of. They have made a commitment that if anyone contacts Ripoff Report in the future, they will make things right within 14 days. The member business must err on the side of their customers. Otherwise the member business is off the program.
Ripoff Report has determined that First Premier Funding meets Ripoff Report Verified™ standards which include a commitment to make a good faith effort to resolve any consumer complaints. Members of the Corporate Advocacy Business Remediation and Customer Satisfaction program do pay a fee for our on-site review, 24-hour monitoring and for support with customers to resolve any disagreements.
Ripoff Report sends a 3rd party service to do an onsite inspection of the new member business. The on-site inspection / review does not mean that the products or services offered by the business have been evaluated or endorsed by Ripoff Report, and has not made a determination as to the business' product quality or competency in performing services. We can verify, that Ripoff Report went to the business, verified their business or “work from home business”, there for, if a customer in the future does not get treated correctly, Ripoff Report can get the problem resolved. If not, and the customers is right, the member business will be taken off the Corporate Advocacy Program. Remember, Ripoff Report emailed every customer from the past that filed a complaint to make sure the member business made things right with customers from the past. Again, to err on the side of their customer, those from the past and those in the future.
Consumers can feel safe confident and secure when doing business with First Premier Funding.
Here's why:
Read about Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program, and about First Premier Funding’s Commitment to Excellence and Consumer Satisfaction.
Consumers should feel safe, confident and secure when doing business with a member of Ripoff Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program, yes, a long name for a program that does a lot for both consumers and businesses alike.