CoopsZ
United States of America#2Consumer Comment
Wed, August 29, 2012
Please seek out our newly formed group on Facebook to expose Flemings as the crooks they are!!!! Feel free to post your pics and videos.
Kevin
Melbourne,#3Author of original report
Thu, February 16, 2012
I've noticed that Flemings are willing to help some customers, but it seems to be only the ones that are conveniently located and they can do the work themselves.
I'm still waiiting for Tony Fleming to contact me and put right all the things that are wrong with the car they sold me.
Come on Tony, does your customer service extend to Australia. You have my details on record so do the decent thing and call, or if you are willing to take a call from me let me know when and get your staff to put it through to you. It's time to stop hiding and have the common courtesy to speak with me.
Kevin
Melbourne,#4Author of original report
Tue, January 17, 2012
I know it has been some time since my last posting but due to the fact that Flemings continue to keep up the pretence that they care about their customers and the cars they sell them I can't let it go.
How can they repsond to my initial posting by saying they couldn't get in touch with me. I think they tell so many lies they start to believe it is the truth. Flemings had my home and work e-mail addresses as well as my home, work and mobile (cell) phone numbers and they say they were trying to get in touch with me. What a joke.
They also failed to respond to a number of e-mails I sent so I decided to call them at my expense. (Oh yeh, I did receive the e-mail from them boasting about their record sales for the year).
Anyway after talking in circles with Matt the sales manager we were no closer to a resolution so basically I gave up. He was offering a pittance ( a few hundred dollars) by way of compensation and it was obvious they weren't going to take responsibility for any of the shoddy workmanship they had carried out on the car or rectify any of the issues I confronted them with over their misleading advertising. Even despite the fact they claimed the faulty clock and tachometer were still under warranty they offered no solution on how to go about getting replacements.
Don't get sucked in by the glossy paint finish. This is their purely to cover up poor repair work. Cracks in bad repairs had already began to appear by the time the car arrived in Australia.
Don't believe their marketing about fully enclosed and insured shipping. I am still waiting for them to provide me with the information I need to claim on some damage that occured during the overland shipping they provided.
I recently had cause to lift up the carpet only to find rust all over the floor pan. The two inspection plates on the rear floor were merely sitting in place with no sealant around them. This obviously allowed water to seep in and sit on the rear floor pans causing rust and holes. On checking further I found a 10 inch split on the drivers side floor pan. Not only did this allow water in it is a safety hazard. There was also substantial surface rust on the underside of the rear partial shelf.
At some stage the drivers side rear quarter glass had been broken and replaced. They didn't even bother to clean out the broken glass inside the panel. I least I found out what was making the noise every time I went over a bump.
I have since had a lot of work done at my own time and expense. There are too many other issues for me to go on about and ultimately the car needs a complete restoration to get it anywhere near the standard they had promised me it was at.
I am scared how much the car will deteriorate over the coming months. How Flemings can claim the car had undergone a restoration prior to my purchasing is a bare faced lie and beyond comprehension.
The muscle car/hot rod community in Australia is a close one and I will being dong my best to discourage any one from purchasing a car from Flemings. I would hope others who have been mislead by Flemings in America continue to do so as well.
I would really love Tony Fleming to contact me a speak to me personally about this car but by reading other postings it seems he leaves all the work up to his spin doctors. I guess I am that far away and they have my money so he couldn't care less about his reputation.
Flemings Ultimate garage
Rockville,#5REBUTTAL Owner of company
Tue, September 13, 2011
If youre still out there, contact us, we keep replying to your emails to discuss the issues and it keeps getting kicked back. Do you have us in spam, or did you change emails? Contact us please so we can resolve these minor issues.