On Oct 22, 2017 ordered two dog beds from flip the trend. Contacted company via chat was told order had been received and would ship soon. Contacted company via email, Was told items were damaged during transit to them and there was a delay in shipment. Third contact via chat on Dec 15th 2017 was told my order would indeed ship in a few days. It is now Dec 23rd. 2017 and still no delivery.