- Report: #1198232
Complaint Review: Florence Scovel Jewellery - Internet
-
Author Confirmed
Why?
Florence Scovel Jewellery
Internet, USA
Web:
http://www.florencescoveljewelry.com/
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Florence Scovel Jewellery aka AN&Associates Scam online company selling cheap jewellery at 'knock-down' price - buyer beware Toronoto Ontario
I ordered some 'jewellery' from this company - advertised on Facebook and facilitated by Shopify on October 10th 2014. It is now December 29th. I have received precisely nothing but my money was taken on October 14th. This company is clearly a scam.
Three times they have told me they are shipping my order - three time they have failed. I have demanded a refund via PayPal - it is taking an age to get it processed. I am still waiting.
For everything relevant please check out the following FB page where customers who have been scammed by this company have been making their issues known.
https://www.facebook.com/groups/769568129795600/785606954858384/?notif_t=group_activity
Dozens of ordinary people have engaged with this consumer-led page over the past few weeks.
Although those at the wheel may be Canadian citizens, they are of Indian extraction and have clearly involved immediate/extended family and friends in this fraud.
The goods on the website come from what we suspect are Chinese sweatshops - most are low quality, a few seem to meet consumer expectations (but that is probably more a result of low expectations in the first place or pure one-off chance).
I personally would query whether child labour is involved.
For information, I am a former colleague of the current US assistant secretary of state for Asia Nisha Desai Biswal. I will have no hesitation in contacting her about this if this is not sorted.
Most of us who have ordered from this company and plugged into the Facebook page mentioned above have yet to receive anything and have spent the past fortnight trying to cancel/get refunds for their orders.
This company and its affiliates - Florence Scovel Jewellery and AN& Associates - need to be dealt with in the strictest fashion.
This appears to be a brother combo comprising Amar and Nirav Gandhi based in Toronto, Ontario, Canada. One of the email addressed they use is name.epacificmall.com
Disgruntled customers have been blocked from posting to their FB page https://www.facebook.com/FlorenceScovelJewelry?fref=ts and from mailing that email address.
They have also been using a 'fulfillment' company in Manchester, UK - the latter are not happy with their methodology either according to communication we have received from them.
The customers who have been scammed include people from the US, UK and Ireland. Minimum.
While we have made contact with both Amar and Nirav Gandhi, their track record to date in dealing with our individuals issues has been inept.
