I ordered the system online. I added the cookbook and the online community. When the program arrived, I read through it and discovered that it was almost identical to another program that I had been doing.
I was too late to return the product for a refund; however, I wanted to make sure that there wouldn't be anymore charges to my credit card. I was assured that my acount was closed. Then, I was charged $65 two months later. I called again and they said ot would be refunded and not charged again. No refund ever issued and another charge of $65 three months later.
I called again today and asked to speak to a supervisor. I was informed that it is their company policy to now transfer calls to supervisors. WHAT?? I asked the employee what I was supposed to do now. He said that he could only tell me the status of my account. I asked him if I had to contact the Better Business Bureau and/or a lawyer. He said that "you;ve got to do what you have to do". How is that a legitimate attempt to resolve my problem??