- Report: #1383309
Complaint Review: Frank Anthony Swimwear - Internet
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Author Confirmed
Why?
Frank Anthony Swimwear
Internet, USA
Web:
https://frankanthonyshorts.com/
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Frank Anthony Swimwear no product or refund after repeated inquiries USA Internet
I ordered swim shorts on May 26th. It's now July 5th, and I haven't received the product or a refund. The Frank Anthony website does not offer a phone number, so I emailed repeated inquiries and received slow, inadequate responses. They tried to excuse the lateness due to increased orders after being highlighted on the Today show, but at the same time said the order should have gone out within 5 days. When I asked for a refund, I got no response at all. When they finally emailed to say the order has shipped, they said they had no way to track it. I found their customer service to be uninformed and unhelpful, and I will definitely never order another product from Frank Anthony.
