- Report: #1509110
Complaint Review: Freebird Stores -
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Author Confirmed
Why?
Freebird Stores
12655 East 42nd Ave. Suite 50 80239 United States
Phone:
303.893.6160
Web:
https://www.FreebirdStores.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Freebird Stores Freebird Stores Shoes 3 Pairs of shoes fell apart, no repair and no return.
I purchased one pair of Freebird Boots, I liked the look enough to purchase 4 more styles. I returned one pair I didnt like immediatly with no problem.
One pair of boots was tight, I sprayed a little shoe strecth on them and the brown dye on the boot turned orange as the dye came off. I called and there was nothing they could do, so I kept that pair and dont wear them.
The next boot I wore for the first time, the insole fell out, I call customer service and they told me to take them to a cobbler and they would credit me 25 dollars or I could return and they would repair. I sent to them for repair. After a month, I called and they said they credited the boots by mistake, so I was okay with that.
The two other pairs seemed okay, but after multiple wears the stitching fell out and they both started falling apart. I contacted Freebird, they let me know that I had just passed the 6 month warranty mark, therefore there was nothing they would do.
I spent nearly $300 each on the 5 pairs of boots, they credited the ones I returned immediatlly, then another pair that fell apart the first wear, and I'm stuck with 3 pairs of wothless gargage.
