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  • Report:  #1178435

Complaint Review: Freedom pop and Woot - Internet

Reported By:
Granny without a cell phone - Cinti, Ohio,
Submitted:
Updated:

Freedom pop and Woot
Internet, USA
Phone:
888-743-8107
Web:
www.freedompop.com
Categories:
Tell us has your experience with this business or person been good? What's this?

I responded to an offer from Woot to buy a cell phone and have a limited  amount of minutes, texts and internet from freedom pop For free. Too good to be true, should have been my first clue. Freedom pop sent me a Samsung phone but when I called to activate it, they said they couldn't activate it. Second clue. They talked me in to spending another hundred bucks on a phone, but as I was only planning on using it for emergencies and texts, I thought I would make it up as the monthly fee was so low. 

Now, when it is turned on the darned thing it says SIM card damaged. I called to cancel and since the phone is over a month old they cannot accept the phone back, despite having paid for the extended warranty. They offered to give me technical support but I am done. I'm sitting here with 2 phones from them that don't work and a couple of hundred dollars poorer.

This Granny is not going to pay for cell service I can't use because I've got 2 defective phones. Buyer beware.



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