- Report: #1241621
Complaint Review: Freedom Pop - Internet
Reported By:
Oneofgrowningnumber -
jacksonville, Florida, USA
Submitted:
Updated:
-
Author Not Confirmed
Why?
Freedom Pop
Internet, USA
Web:
http://www.freedompop.com/home.htm
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Freedom Pop False advertising, undue enrichment Internet
I go to the company's webpage and the first page pops up with an offer for a HTC EVO 4G LTE for $49.99. I enter my payment information and when I hit enter I get a response back right away "transaction failed" okay,not a problem except I get an instant notification my credit card has a hold for $49.99 now.
I scour the webpage and finally dig up a number to get a live person, who in a challenging accent, tells me,"we no longer have that phone so you won't be charged" just as those words fall out of her mouth I get the second text alert the $49.99 transaction has now been fully approved.
So as she's reading this scripted time suck, I interupt and advise her she can't help me I need a supervisor who can. I get transferred to an alledged supervisor, who tries to tell me I won't be charged and I explain again that bus has departed, I've already been charged. I ask also if you don't have this device, why is it coming up plain as day "exclusive offer" on your page?
The guy ask me to wait before I go to my credit card company, he'll get back to me in a day...seriously?
I'll have my credit card company turn this around ASAP but, for others out there steer clear. When you have to "catch" a company in their stuff instead of them being on point right up front that's a bad sign.
