- Report: #1427069
Complaint Review: Freedompop - California
Reported By:
Edward V. -
Staten Island, New York, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Freedompop
California, United States
Web:
www.freedompop.com
Categories:
Business Rating:
(0)
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Freedompop Fraudulent charges California
On 04/25/2017 I signed up for a FreedomPop Basic 200 plan which promised 200 minutes of talk , 500 text messages and 500 MB of data for a monthly fee of $0.
10 months letter while checking my credit card statements I discovered that I’m been charged $7.99 every month by a FreedomPop. I contacted the company by email inquiring about those charges. They reply was : it’s a charge for special services. I never signed for any special services. I only need this phone line for emergencies. They signed me up for those services without my consent and by charging my credit card without my consent they’re committing a fraud.
After I disputed those charges they agreed to refund 2 of them but not the rest 8 charges. A quick online research showed that I’m not the only one being ripped by them. There are hundreds complaints about this company and I’m wondering why are they not being investigated by the FCC and by the FTC as a fraudsters.
Please help me get my money back and stop the practice of a fraud and abuse enacted by the FreedomPop.
