- Report: #1200519
Complaint Review: Freedompop - Internet
-
Author Not Confirmed
Why?
Freedompop
Internet, USA
Phone:
888-743-8107
Web:
www.freedompop.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Freedompop false promises, no costumer service and they keep charging credit card Los Angeles Internet
Freedom pop charged me 100 dollars for a device and 23.00 a month for an internet service in August 2014.
After using it for a week i already had a limit and had to pay 10 dollars per additional gigabite, so i canceled the service after 1 week by calling them August 25th.
Ever since they have continued charging my account for 23 dollars, i emailed, never got a response, I called 3 times to cancel the service and put if up on social media and they keep charging me now for 7 months. Since they claim to never have received my cancelation i wasn't allowed to send the modem back so i lost that 100 dollars also.
the company is a total scam.
