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  • Report:  #1073948

Complaint Review: FreedomPop - Internet

Reported By:
Sebek - Antioch, California,
Submitted:
Updated:

FreedomPop
Internet, USA
Web:
www.freedompop.com
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This company is a scam. I guarantee ALL of the positive reviews here are by paid employees of FreedomPop. First off, there is no free plan. Just forget about it. If you sign up for the "free" plan you will be charged a monthly fee of about $20. Secondly, when you realize you have been scammed and try to cancel the account it will be almost impossible. If you try to cancel on their website you will get a bunch of confusing messages that claim you must call in order to cancel your account. When you call the number provided you will be on hold for about an hour and ultimately will get a recorded message that you must leave a voicemail for their support team. If you leave a voicemail you will NOT get a call back.

Essentially, they make it impossible to cancel your account, and you will continue to get strange charges, even a "non-use" fee. Please do yourself a favor and do NOT use this service. If I can just save one person from the frustration I am feeling now... Please, save yourself from this torture. I'm not a religious man, but I find myself hoping there is a hell just so the people behind this company can be sent there......



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