- Report: #7191
Complaint Review: Fry's Electronics & Futura Monitor - Yuba City California
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Fry's Electronics & Futura Monitor
Yuba City, 95991 California, U.S.A.
Phone:
530.671.1625
Web:
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Futura Monitor & Fry's ..Consumer Rip-off *EDitor's Comment & solution
I to have been waiting for the $40.00 rebate from Futura. I, like all the rest bought a 17" Monitor from Fry's mine in Sacramento in Jan. 2001 and have never heard a thing about the 40 Bucks. Does anyone know what is the lastest with this apparent on going problem? Fry's does not want to do anything they say "It is a Vender-Consumer Problem, And thank You for Shopping Fry's" !!!!!!!!
Click here to read other Rip Off Reports on Fry's Electronics
Click here to read The *EDitorial: The Marketing Rebate Rip Off ...Manufactures invent reasons why not to pay the consumer
Click here to read other Rip Off Reports on Fry's Electronics
Click here to read The *EDitorial: The Marketing Rebate Rip Off ...Manufactures invent reasons why not to pay the consumer
1 Updates & Rebuttals
EDitor's Comment to this Rip-off Report ..Futura 17" Monitor Rebate Rip-off no fault of Fry's
#20
Wed, October 17, 2001
As EDitor and creator of Rip-off Report.com, I am not only very quick to defend a complaint when something is wrong, but also most definitely ready to state something positive when a company is good and try's hard to please the consumer.
I have heard about issues with Fry's Electronics in the past, but am now convinced that they will take care of any problem immediately as they always have. Rip-off Report staff will get this resolved for you if not.
Fry's has nothing to do with this Futura Monitor Rebate problem. I do know for a fact that Fry's Electronics specifically has staff at each stores that does nothing else but deal with issues like these; where consumers do not receive their rebates. For example: I know Fry's Electronics has refunded rebates to a consumer after the consumer waited 6 months after the expiration date deadline to send in the rebate. Clearly this was not the responsibility of Fry's in this example.
I feel confident that anyone having a problem with rebates should go to Fry's customer relations department and bring your receipts. Fry's customer service staff will make the long distance call for you, in your presence, to the companies involved, and will get it straightened out for you, while you wait. Futura's toll-free number is always busy.
After personal experiences at Best Buy, Circuit City (the most horrendous company), CompUSA, Office Max, Office Depot and several others, I have to say Fry's Electronics has the best price, more staff to help the consumer and responds beyond the call of duty.
Most of the Fry's stores are in Texas, Arizona and California, they appear to be a small-scale enterprise, with a high volume. They also seem to have more than adequate staff in this day of cutbacks, and try to give the consumer more for their dollar and while staying profitable at the same time.
Click here. This is a link to other Rip-off Reports on Fry's, or I should say Futura, (which properly identifies the culprit).
I have to say, I cannot remember when I last had something good to say about a big company. Anyone having problems with Fry's should file a Rip-off Report and then e-mail us with your Rip-off Report web address.
Again, we have an understanding with Fry's. Take your receipts to Fry's customer service. They will take care of it. If not, e-mail Rip-off Report at once!
Be sure to photo copy everything you send to any company you are requesting a rebate from. Be sure to include the bar code off the box and photo copy that too.
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