This company stole $100.00 from our account. Period. We noticed three seperate charges on our statement. One for $49.90 to Fusion Telecom, one for $24.95 to Fusion Telecom, and a third for $24.95 to Fusion Talk. All three transactions occurred within one month! I contacted the company, wherein they gave no explanation, but they found my information in their records. They gave me a confirmation number stating that they would not withdraw any more funds AND THAT I WOULD BE REIMBURSED IN FULL. THIS DID NOT HAPPEN IN ANY WAY SHAPE OR FORM.
We are considering this money as stolen, and will pursue it through ANY means necessary. I would be pursuing it if the monetary amount were 50 cents as I find it appalling that a company can do this and get away with it. By the way, all telephone numbers you call (ever since I did get through once) now say that you have called outside of business hours EVEN WHEN YOU CALL DURING BUSINESS HOURS. You cannot get through.