Marcus B.
Joliet,#2Consumer Comment
Sun, October 14, 2012
I have been a customer for Rightway/Gateway for over a year now, I have a 2002 Mercury Grand Marquis. Since I been a customer with both companies I have been very please, but then too I pay my payments on time. A few days after getting my car from rightway the check engine light had came on, I took it back to rightway and they sent me to a auto repair shop, the auto repair company needed to replace the engine and I cant remember but either Gateway or Rightway was offering me a rental car until mine was fix. I didnt get the rental car cause it only took the auto repair company like 2 days days to fix it and ever since then I have had no problems from my car. I pay my payments on time and if I need a little extra time I call Gateway and explain the situation to them and they will work with you if you been paying your payments on time. The only thing I dont like with Gateway is that they operate in a different time zone then me and sometimes the hold time is way to long but ther customer service people are friendly. I am a very happy customer and I plan on trading my car back to Rightway and to get a newer and better car then the one i currently have and hopefuuly Gateway will finance me with another car loan.
Thanks Gateway/Rightway!!!