- Report: #1098436
Complaint Review: GE Capial Retail Bank - Orlando Florida
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Author Not Confirmed
Why?
GE Capial Retail Bank
po box 960061 Orlando, 960061 Florida, USA
Phone:
866-417-1317,816-846-6991
Web:
www.gecapital.com
Categories:
Business Rating:
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GE Capital Retail Bank AKA CareCredit/GECRB,AKA Account Security Fraudulent Charges for Account Security. Orlando Florida
I have an account with this company. Have been making monthly payments as scheduled. All of a sudden a $130.00 per month charge started appearing on my account calling it self Account Security-866-846-6991. I did not sign up for any security. I am retired and not employed and have not filed for any disability. Company will not respond to stop or explain charges. My account is on auto pay and has never been past due.
3 Updates & Rebuttals
John
Strawn,Texas,
Update/Not Rebuttal
#2Author of original report
Sat, November 16, 2013
I finally was aable to reach an automated number and it DID givee me a chance to cancel their service. But you must
have the complete account number to proceed. Finally got account number from a service where I had used ths account.
The site says they cancelled the charge; however it has not been reflected on my account. Still trying to force me to pay $130.00 per month extra for some service that I am NOT eligible to use. To Wit disability insurance. I am retired and disabled veteran. Not eligible for this employment disability insurance.
Report Attachments
John
Strawn,Texas,
Calling does no good.
#3Author of original report
Tue, November 12, 2013
I have called both numbers. One gives option to cancel. Fine but you need complete account number. I only have last four numbers. So it kicked me off the system. I called Ge bank. Same story need whole account number. They made no attemt to verify me and provide info. I can't even cancel account with out the whole number.
Jim
Florida,Who Did You Call?
#4Consumer Comment
Mon, November 11, 2013
Did you call that 866 # that you listed on your original complaint. I called that number and it gives you a menu selection. There is a selection to CANCEL this service. Try it.
