Gougedconsumer
Roswell,#2Consumer Suggestion
Sun, December 20, 2009
On your Extended contract there is the name of the administrator along with an address. Send them a letter of demand stating that you want to make a claim as to the replacement of the set. Tell them they have 10 business days to honor their contract.
After the 10 days have gone by without results take up Sharps offer for a replacement for $700.
Now you have defined what your damages are.
File a small claims case in your local court (county where you made purchase)
Send Certified mail, return receipt the law suit to the address of the Administrator. Make sure in your suit you ask for the $700 you paid, and court costs. NO MORE then this!
I am sure they will then get on the phone and ask for you to accept a lessor amount. Tell them to make all offers to you in written form. Do not agree or disagree with them on the phone.
Take this lower offer to court with you along with all your other records.