Mike
Palm Beach,#2Consumer Suggestion
Fri, April 04, 2003
Stated in EVERY owners manual are the terms of product warranies. One year parts and labor means one year, not 14 months. Better quality appliances come w/ more extensive warranties but one year on labor is an industry standard. As far as you refusing to pay the technician for his time, YOU SIR ARE WRONG! This man did not manufacture, install or sell you the appliance, he was simply doing his job and you beat him out of his hard earned money. These waranties give you specific legal rights, and this does not include the right to abuse the appliance tech. simply trying to earn an HONEST buck. You called the man to your home to repair your appliance knowing you had a one year parts and labor warranty, G.E. does not reimburse this man his time or parts OUT of warranty. Want better warranty?; BUY A BETTER QUALITY APPLIANCE