- Report: #776747
Complaint Review: General Electric - Internet
Reported By:
David -
san antonio, Texas, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
General Electric
Internet, United States of America
Phone:
1 203 373 2211
Web:
http://www.ge.com/
Categories:
Business Rating:
(0)
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General Electric GE Broken Freezer, Terrible Service from GE Internet
My parents have had a dreadful experience with our GE 90 20 cu ft. freezer a mere 90 days old, that stopped cooling Friday afternoon. A technician came out on Saturday morning, said it was an easily fixed leak and the compressor went out. He nonchalantly informed us he'd be back on Friday - a week later!! Mom and Dad talked to customer service who offered us no solution but to try and rush the repair. A compressor arrived on our doorstep yesterday and a technician, Karl Smith, came this afternoon - totally surprised that a compressor had to be installed. He had no tools for the job - GE had not informed him of the problem with our freezer.
1 Updates & Rebuttals
voiceofreason
North Carolina,United States of America
good ole GE strikes again
#2Consumer Comment
Wed, September 14, 2011
Get ready for 2 replacements and many more return visits along the way to freezer Nirvana.
Buy W-Pool from now on. They are the least of the major appliance evils
