Renee Garth & Cable
Garland,#2Consumer Comment
Wed, November 12, 2003
We have signed a lease for a copy machine and are having terrible problems. Since day one, we have had 4 copy machines in which none worked. To this date, we have a loaner machine from this company named Digital Solutions. They are in Addison, Texas. We have tried calling to get help and none of our phone calls are returned. The owner of the copmpany has personally visited our office and promised to make everything work. Since that visit, Mr. David Riviera has yet to call us back or visit us again. We have not made our fist lease payment, nor are we going to. We have tried many times to call Digital Solutions to please pick their machine up from our office, but still no response or returned phone calls. Digital Solutions is also doing this same thing to a company in Rockwall, Texas. What do we need to do next? They are a registered company with the BBB, so you should have their information on file. Please help us with this matter. Sincerely,