- Report: #102458
Complaint Review: Giant Van Lines - Jessup Maryland
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Author Not Confirmed
Why?
Giant Van Lines
8215 Patuxent Range Road Jessup, 20794 Maryland, U.S.A.
Phone:
866-442-8683
Web:
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Giant Van Lines broke and lost items refuses to answer correspondance or comply witout contract Jessup Maryland
We moved from Washington, DC to Boulder, CO last fall. Giant damaged numerous items and lost others. We had signed up with their insurance, but they refuse to compensate us. I have contacted them numerous times through certified mail, phone calls and letters.
Please do not use them for your move. They are dishonest and very non-customer oriented.
Pamela
Boulder, Colorado
U.S.A.
Please do not use them for your move. They are dishonest and very non-customer oriented.
Pamela
Boulder, Colorado
U.S.A.
1 Updates & Rebuttals
Sharon
Alexandria,Virginia,
U.S.A.
Contact their insurance co. directly
#2Consumer Suggestion
Fri, August 06, 2004
Here's theri insurance comapny's contact info. The policy was cancelled in July, but it was in effect since last July, so it would ahve covered your move last fall. GREAT AMERICAN INSURANCE CO. Attn: EVELYN BENTON Address: 580 WALNUT ST. CINCINNATI, OH US 45202 Telephone: (513) 345 - 6473 Fax: (513) 287 - 8230 Policy # IMP 1245892 It might be past the time to file a claim, but try explaining that you have attempted numerous times to go though Giant (show them the Certified Mail receipts).
