- Report: #1332783
Complaint Review: Glassrack.net - Fair Oaks California
-
Author Not Confirmed
Why?
Glassrack.net
PO Box 381 Fair Oaks, 95628 California, USA
Phone:
(888) 571-2228
Web:
glassrack.net
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Glassrack.net A1Mobileglass.com Scam Company - Sent wrong part after 3 weeks, nonresponsive Fair Oaks California
Placed order for a rear view mirror for a 2005 Montel Carlo based on picture shown on website. Payment was received on 9/11. After calling and leaving messages after 10 days, I placed an escalated claim with Paypal. The very next day, I received an email from GlassRack.net that the part was shipped. For another week. only the shipping label had been printed. It had not been shipped. I received the part, which obviously was the wrong part on 10/6. The mirror was much smaller, the plug was on the wrong side. It did not have the same buttons as shown on their website (Onstar,etc)
An esalated claim was submitted to Paypal again. Part will be returned and we are requesting a full refund. I do not have confidence that this will happen. No one ever answers the phone. There are many negative reviews about this company. I will be looking at reviews going forward for any online purchases. I am very disappointed with this purchase.
