- Report: #1171227
Complaint Review: GM Financial - Nationwide
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Author Not Confirmed
Why?
GM Financial
Nationwide, USA
Phone:
18006442297
Web:
www.gmfinancial.com
Categories:
Business Rating:
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GM Financial GM- Ameritrade First time 30 day late from 2011 to 2014 -never late first time- no break farmington hills michigan Nationwide
I have bieen a loyal customer of GM financial sine 2011, I have never been late in 4 1/2 years, then I became a victim of theft, and my payment for GM financial reached 4 days after the 30 day mark, GM caused my credit score to plumit, I spoke to account Manager in an attempt to get a one time courtesy to take off havent heard from representative Ive emailed telphoned no call back, I even had loan officwer send letter stating that due to late charge from GM financial I am unable to obtain a home mortgage. I am devasted, that GM was in sentive to the customers. My credit was good until this happened, now Im on the verge of sleeping in my car, with my children, becasue I cant get financed due to GM not willing to take off a late charge, I was told we dont do courtesy, and Im sorry for what occurred, but the reality is Ive paid my accont on time, last year I paid my account up for 6months but GMFinancial didnt take that into account, But the biggest problem is that their commerials are geard toward family WOW, and here my family and I be in the streets becasue of GM Financial.
2 Updates & Rebuttals
Stacey
Texas,How are you and your family in the streets??
#2Consumer Comment
Thu, August 21, 2014
You have access to the internet!! There are many agencies in your town than assist with temporary housing, mortgage payments, food, clothing etc etc. Utilize them. Until then I suggest you pay the late charge. Times are tough for everyone not just you. Time to take responsibility for your actions and priorities.
Robert
Irvine,California,
I guess I missed it..
#3Consumer Comment
Thu, August 21, 2014
I am sorry for what ever theft occured, but I guess I missed where the RipOff is?
When does it become the requirement of a company to make an "exception" for someone just because they did what they were supposed to do for 4 1/2 years and then had an issue? That's right you seem to think you are entitled to some special treatment just because you did what you made an agreement to do...pay your bill on time.
Now, yes would it be NICE if they did this..of course. But the fact that they don't does not make it a RipOff.
But as for the "pitty party" of "oh poor me I can't afford a house because they are not being nice". Well here is where that fails. If you are in the process of buying a house you need to have a down payment, and with the requirements today it is probably several thousand dollars. Now..follow me here. If you have several thousand dollars sitting there and you know you are approaching the 30 day mark what do you think you should do? Ummm...you could have taken a few hundred from that and pay your bill, then in a few days when you had the money put the money you would have sent to the car payment back toward your down payment. So this would have been 100% avoidable had you acted.
That is of course if you truly did have a down payment set aside. If not, then it doesn't matter what your credit is but no lender is going to give you a no money down mortage these days. So you would be just dreaming in this case.
