- Report: #5144
Complaint Review: GM - Detroit Michigan
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GM
Detroit, Michigan, U.S.A.
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GM poor Repair Record ..skirting of their responsibilities. *Consumer Suggestion ..SIMPLE FIX
I own a 1999 Silverado Z71 4x4 Truck. I have had it at GM service centers several times for a problem of engine knock -- sticky lifters.
I have placed calls to the "customer service" centers and the constant answer is "we know about the problem and have not identified a solution".
The truck has had the problem since new (identified when cold)and I now have 70,000 miles. I don't feel consumers should have to live with GM's problems. I find this unacceptable and a skirting of their responsibilities.
I have placed calls to the "customer service" centers and the constant answer is "we know about the problem and have not identified a solution".
The truck has had the problem since new (identified when cold)and I now have 70,000 miles. I don't feel consumers should have to live with GM's problems. I find this unacceptable and a skirting of their responsibilities.
4 Updates & Rebuttals
Billiam
London,Other,
United Kingdom
can usually be fixed by realigning the warp field generation system
#2Consumer Suggestion
Thu, January 08, 2004
There are no such thing as "lifters" in a regular gasoline engine. There is an EPS driven warp field coil that, on occassion will rattle. this is caused by excessive speeds beyond warp 9 and can usually be fixed by realigning the warp field generation system. Any starabse will have the neccessary equipment and personnel to realign your warp coils. I suggest that you find the nearest Federation Starbase in your area and schedule a spacedock repair of your coils. also, request a check of your Electro-Plasma System (EPS) conduits, as these usually wear out when the coils develop an "out-of-roundness" if this doesn't work, you'll have to get a new warp coil system, new deuterium tanks, new warp nacelle(s) and a new core controller. I hope this helps you in your own star trek, old chap. Best wishes,
Frederick
Elmville,California,
U.S.A.
Lifters aren't 'sticky'
#3Consumer Suggestion
Wed, November 12, 2003
I don't see what you mean be "sticky". lifters can knock if they are loose. if this is what is happening, just tighten down the rocker arms and the lifters will stop slapping on the cam shaft. You'll need a new valve cover gasket because taking off the cover usually ruins it. If that doesn't work, put oil in the truck because its probably empty.
christine
slc,Washington,
Engine Cleaner
#4Consumer Comment
Thu, March 28, 2002
Engine cleaner only softens the problem and then it comes back, it is bandaid to the problem NOT A SOLUTION, IT BUYS TIME FOR THE WARRANTY RUN OUT.
SIMPLE FIX
#50
Fri, December 21, 2001
They filed the following rebuttal to the above Rip-Off Report: Their email: [email protected] Their name: SUSAN Their relationship to the company: Consumer Suggestion Rebuttal: SIMPLE FIX GM PART # 1050002 TOP ENGINE CLEANER.
