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  • Report:  #542738

Complaint Review: GMAC MORTGAGE - Internet

Reported By:
Roberta - Perkasie, Pennsylvania, United States of America
Submitted:
Updated:

GMAC MORTGAGE
Internet, United States of America
Phone:
Web:
www.gmacmortgage.com
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Report Attachments

I have been on a trial mod for my home and followed the directions to a tee then this last month about 2 weeks before I was to make my final payment I GET A CALL FROM THEM AN EMPLOYEE ERIC. He proceeds to tell me all is going well and that I MUST MAKE SURE MY LAST TRIAL PAYMENT ( which was due Dec 1) i must make sure it is not post marked before nov 30th and I was to send it over night.

WELL I DID JUST THAT AND THE POST OFFICE DID NOT DELIVER MY NEXT DAY LETTER AS THEY PROMISED!!!!!

I freaked out and called everyone at the usps and they said there was nothing they could do HOWEVER the post master in Lousiville did fax GMAC a letter on my behalf explaining it was the usps fault that the payment was 1 day late ( you cant be late in trial mods) I also called Maureen and betty in the supervisors office of collections and they told me to calm down it would be ok.

WELL I GOT A LETTER AND GUESS WHAT ( i WISH i COULD ATTACH IT HERE FOR ALL TO READ) THE LETTER STATES AND i AM QUOTING
THIS IS FROM THE DESK OF jESSICA KLIEN AT EXT 236*5448 AT               800 627-0128         800 627-0128

OK SHE WRITES THE PAYMENT AMOUNT OF 966.07 WAS RECIVED dec 3RD ( SHE LIED i HAVE THE PROOF THEY GOT IT ON THE 2ND BUT DID NOT POST IT TILL DEC 3 AND THAT THEY DID ON PURPOSE TO MAKE SURE I WAS IN BREECH OF THE MOD) ANYWAY It goes on to say "Unfortunity, the late posting will prevent the modification from being completed"

I am so mad I have sucj a story to tell but who to tell it to I do not know I do know I want to sue both gmac and the usps if anyone has any advice please help I have reported them to the attorney general etc ...if gmac think s im moving or going away they are in for a shock and monday I will be in fort washington and camping there until i see tom murano who is in charge of gmac I am told

.... I should have known something was up all of of that has to deal with GMAC knows they NEVER call us out of the blue that employee set me up and the postal system let me down now I am looking at forclouse god can anyone out there tell me how who or where to start sueing yelling ANYTHING!!!

I am going to put this letter online so that others can read it since I can not attach it here if you want to see the proof of what they are doing you can see it at (((link redacted)))

CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.


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