- Report: #460212
Complaint Review: Gns Nutrlane - Arvada Colorado
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Gns Nutrlane
6452 Fig St Arvada, 80004 Colorado, U.S.A.
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Gns Nutrlane Product a fraud, they will charge your credit card without your permission Arvada Colorado
I had a trial product of Resver XP. It says the product has been brought up on Oprah Show. They say that they havent advirtised it. They send you two bottles to try and you pay 3.97 for shipping and handling. After a couple of months they charged 69.90 to my credit card for something I didnt want or authorized on my credit card. Beware. The products doesnt work at all in fact it's a scam by this company just to get your money. You cannot return product. So you can't get your money back on this. They are called Nutralane,GNS
Jewel of the nile
tacoma, Washington
U.S.A.
Jewel of the nile
tacoma, Washington
U.S.A.
1 Updates & Rebuttals
Nutra Lane
Arvada,Colorado,
U.S.A.
Company Response
#2UPDATE Employee
Thu, June 11, 2009
The offer you ordered from was advertised as a free 21 day trial offer of ResVer XP. Included with this offer is an autoship program which begins 45 days after the date your order is placed. Every 45 days another shipment is sent out for a discounted price of $69.90 and with free shipping. This service can be cancelled or postponed at anytime. These shipments process every 45 days they never process any earlier than that time-frame. There is most definitely enough time to contact us to cancel either by phone or our email address included on the order invoice. We apologize if you missed this information; we presented the information four different times to avoid this from being missed. This information was stated in the terms and conditions on the order page, on the order confirmation page, order confirmation email, as well as on the order invoice. I've included a copy of the terms and conditions below for your reference. We also include a copy of our return policy with each shipment; the return policy specifically states that auto-delivery products are non-refundable. Autoship orders are eligible for an exchange credit of 150% of the product value towards any of our other supplements. We hope that a resolution can be reached in regard to your order, please feel free to contact customer service at 1-877-242-9535. Thank you, Supervisor Risk-FREE Trial Terms and Conditions: Start your Risk-FREE 21-Day Trial now to receive two, 30-day supply bottles of ResVer XP. You simply invest $3.97 today for shipping and handling and you will have 21 days from today to evaluate this product for yourself. When you notice significant results, do nothing. You will be billed the discounted price of $39.95 per bottle at the end of your 21-day trial period... a 43% savings! But, if you decide that ResVer XP is not for you, simply return the unused portion before the end of your 21-day trial and you will NEVER be billed. You also have 30 days from the date of purchase to return the unused portion of ResVer XP for a 100% refund of your purchase price (minus s&h). Plus, if you decide to keep ResVer XP, you will also receive a FREE membership in the ResVer XP Club. This means you won't have to remember to reorder, and you won't run out of ResVer XP right when you start to feel great results. You'll continue to get two, fresh 30-day supply bottles shipped just before you're scheduled to run out, at today's low club-member price with FREE Shipping! Plus, we set aside a special reserve so Club Members NEVER go on backorder. There is no minimum to buy and you can cancel, skip, or delay your shipments at any time by calling us at 1-877-242-1376. One Risk-FREE Trial per household. Additional requests will be charged $39.95 per bottle
