- Report: #1477599
Complaint Review: Go Daddy Web Hosting -
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Go Daddy Web Hosting
United States
Web:
Www.godaddy.com
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Go Daddy Web Hosting Slowed server speed causing Website to crash during updates on multiple occasions
We’ve been a customer of Go Daddy for the last 6 years. The last 2-3 years have been awful. Wordpress plugins require updates but if I had 3 plugins to update, the website would go into maintenance mode for up to 20 minutes. On two ocassions the website crashed and needed restored from backups. Eventually I could update 1 plugin at a time.
They were quick to offer their experienced help by buying units of their time to “fix” it for $300-$800. One time I had asked a Go Daddy customer service if they could set automatic Wordpress updates and was laughed at with “Who would ever want to do that?” Last week, I had my site moved to a competitor even with 2.5 years remaining on my contract which I will loose, it’s still better than putting up with poor service.
I now have automated plugin updates. 3 plugins were updated in 5 seconds, not even enough time to go to maintenance mode. The web pages load fast their servers are all using solid state drives. And there is absolutely nothing wrong with our website files or tables.
