- Report: #528399
Complaint Review: godaddy.com inc - Internet
Reported By:
Mark -
Middletown, New Jersey, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
godaddy.com inc
Internet, United States of America
Phone:
4805058877
Web:
www.godaddy.com
Categories:
Business Rating:
(0)
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godaddy.com inc Bait & Switch (fraud), Internet
Report Attachments
I tried to renew hosting ($47.88) and domain ($10.87) total ($58.75) with a $10 off coupon (nauoff) I was quoted $48.75.
However while completely the order I accidentally chose create new hosting instead of renewal. When I cancelled they refunded only hosting charge leaving $2.17 domain fee so now with the $47.88 renewal price the total it $50.05. ($1.30 difference).
I have contacted customer service 3 times by email as godaddy does NOT have toll free phone number! Each time they have tried to convince me that $50.05 is somehow the best deal.
Beware of Godaddy. Not fulfilling their quotes is bad enough. But a multi-million dollar company worried about refunding $1.30 to a longtime customer (going on 3rd and last year) demonstrates their utter disregard for customers.
However while completely the order I accidentally chose create new hosting instead of renewal. When I cancelled they refunded only hosting charge leaving $2.17 domain fee so now with the $47.88 renewal price the total it $50.05. ($1.30 difference).
I have contacted customer service 3 times by email as godaddy does NOT have toll free phone number! Each time they have tried to convince me that $50.05 is somehow the best deal.
Beware of Godaddy. Not fulfilling their quotes is bad enough. But a multi-million dollar company worried about refunding $1.30 to a longtime customer (going on 3rd and last year) demonstrates their utter disregard for customers.
