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  • Report:  #696243

Complaint Review: GOFLORIST.com - Internet

Reported By:
John - Saint Louis, Missouri, United States of America
Submitted:
Updated:

GOFLORIST.com
Internet, United States of America
Phone:
800-220-0018
Web:
www.GOFLORIST.com
Categories:
Tell us has your experience with this business or person been good? What's this?
I ordered the "premium" flower arrangement of red roses for $127.00 to be delivered on Valentines Day but the florist delivered some junkyard vase with not one single rose mixed in with weeds they sent.

I have contacted the company and they will not tell me what florist scammed me.

I suggest this company be avoided-they refuse to respond to problems and act like stealing money is the normal course of business.


1 Updates & Rebuttals

Purple Star

Oxford,
Georgia,
Go Flowers is a Bait & Switch Company

#2Consumer Comment

Sat, April 20, 2013

I ordered flowers from them even got $20.00 of the arrangement was $59.94 it was suppose to be delivered on April 14, 2013, well when they weren't I called them and they said it would be delivered on Sunday, then I looked at my bank account and there were two charges one for $53.92 which my receipt says and another one for $68.00. I called the company to speak to a supervisor they said someone would call me back. Then this unprofessional woman who said her name was Rosena called me I went over my reason for calling and she actually said "I HAVE TO MAKE MONEY TO" I couldn't believe her so I told her bait and switch is against the law I was going to BBB she said fine they will contact me. She was a joke! Well those charges never posted in the meantime I contacted the florist directly they told me the arrangement they paid them for was $35.00 they don't even pay them to deliver they are sending me there receipt I was charged $59.94 for the arrangement I ordered. I checked my account today and they posted a charge of $60.45 under TLF Florist. I am disputing the charge of course and BBB complaint is being done today! I urge everyone to file complaint with BBB they need to be put out of business!!!!

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