Sagar
chelsea,#2Consumer Comment
Wed, July 31, 2013
My wife purchased the orthotics from good feet lexington on 06 June 2013. She was told that she could return them in 30 days but was not explained thatithas to be a store credit. My wife does not speak or understand english as well as a native speaker. She was hustled by the sales lady and was also sold a pair of insoles which u can buy at cvs and many other store. My wife did not like and feel comfortable with orthotics inlay and tried to return them before 30 days. She was told that all she could get was store credit. my wife refused and walked out. We talked to our credit card company about the issues. I looked uponline and found numerous complaints on good feet. I have filed a consumer complaint with AG's office. I also intend to pursue this through small claims court. Stay away from good feet lexington and all other stores under the ownership and management of mr Knoller.
Ashupe
Lowell,#3Author of original report
Wed, February 18, 2009
I am happy to say that I reached an amicable agreement with Mr. Knoller from the Good Feet Store in Lexington yesterday regarding my previous purchase. I will admit that my previous post may have been the result of no small degree of frustration on my part. Further, I should have paid closer attention to their policies. I do not dispute that their 3 step insert system is a good product, rather that it was not the right product for my particular condition. I am certain that these products would help most people with foot pain. Mr. Knoller and the Good Feet Corporate Office have been very professional and courteous in the resolution of this matter.
Ashupe
Lowell,#4Author of original report
Fri, January 09, 2009
I am pleased to say that Mr. Knoller contacted me to offer me a full refund of my purchase.
Ashupe
Lowell,#5Author of original report
Fri, January 09, 2009
I am pleased to say that Mr. Knoller contacted me to offer me a full refund of my purchase.
Ashupe
Lowell,#6Author of original report
Fri, January 09, 2009
I am pleased to say that Mr. Knoller contacted me to offer me a full refund of my purchase.
Ashupe
Lowell,#7Author of original report
Fri, January 09, 2009
I am pleased to say that Mr. Knoller contacted me to offer me a full refund of my purchase.