Complaint Review: Good Year Motors - Houston Texas

Jim, the people at this car lot do not give you time to check the car, let alone have another mechanic to check it. They swarm you with love and kindnes, not just from the salseman, but from the staff that works in the office. They will do anything and everythin to get you in a car, however a couple of months down the road their entire helpful attitude changes. And that is even if yoru payments are up to date.

I guess you would have to experience buying a car from Goodyear motors to understand what we are talking about.

Wass I stuipid in signing the contract? Yes, I was. They had my signature before I ever test drove the car.

they are that good at scamming people.

In your second posting, you said you got your son's car home and the heater/ac didn't work, the horn didn't work and the radio didn't work.

My question to you is:  These are OBVIOUS things to look at and check over BEFORE you buy a car.  You stated you found these things out AFTER you picked up the car!

Next time, TRY THIS...check out the car BEFORE you buy it and have you're mechanic check it as well. 

Whether or not this dealer did wrong, and I don't know if they did or didn't, there is no excuse for checking over a car before you buy it.  At this point I won't even ask if you actually read the paperwork BEFORE you signed it.

My wife and I attempted to assist our son with the purchase of a 1997 Acura from Good Year Motors in Houston, Texas on N.Shepherd. There were several things wrong with the car once we got it home. The heat/ac did not work, the horn did not work, the radio did not work, the windows would not let down and the car had an oil leak and was smoking. We brought the vehicle back on more than one occasion to have these problems corrected but they never were. We lent our son $1,000 towards the down payment of this vehicle. After concluding that they could not get the vehicle fixed they recommended placing my son in a more expensive vehicle despite the fact that wanted something along the same price range. The car they put him is was a 2005 Impala and requested that we pay an additional $500 towards that vehicle plus more TT&L. They repossessed his car because he was behind on the bi weekly payments which were $560 bi-weekly because they added the remaining down payment balance and the TT&L to his bi-weekly payments. If the Acura had been fixed properly we never would've had to swap out cars and our son would still have transportation to make it back and forth to work. These people are in the business of getting your money by any means necessary and once they get your money they screw you. We had no choice but to upgrade the vehicle because they could not get the Acura fixed after many attempts. The Acura stayed at their shop for almost a week at one point. We had to get our son back and forth to work for the days that they had the car and was suppose to be fixing it. Not only that they charged him the regular bi-weekly payment towards the vehicle even though he wasn't driving it because they were suppose to be fixing it. I am writing this complaint for two reasons: First because the public needs to know not to do business with these people, if they were reputable why are there more complaints about them on the net than there are compliments? Secondly because Joann suggested that I write this letter because she says that I neglected to mention that our son's car had been repossessed by them. This has nothing to do with us because our son is almost 20 years old; we just lent him the $1,000 to help him get a car to get back and forth to work. They cut his hours and he was not able to make the payments because of the remaining down payment and TT&L that was tied into the bi-weekly payments. Again had they not sold him a lemon in the first place he never would've been in that position and would still have the original vehicle which was the Acura Legend he initially attempted to purchase from them. Naturally they will try and defend their stance but again search the internet and check out there reputation and decide who you want to believe. Everything that I have written is the truth and will be the truth. I have no reason to lie on Joanna, Robert or Carolyn.