- Report: #1356229
Complaint Review: Graham Heating & Air conditioning - Largo Florida
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Graham Heating & Air conditioning
Largo, Florida, USA
Phone:
7273437116
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Graham Heating & Air conditioning Rude, pushy, and con man Largo Florida
I received a call from Grahan Heating & Air and spoke to a woman who was polite and said the company was offering a special for checkup on units for $39.95, normally, it is almost $100. She went through a detailed list of everything the technician would do including a reusable filter, cleaning out the system with special products, etc, it all sounded ok so I set up an appointment with them. When the technician arrived, he wanted to reschedule because the building superintendent was at lunch and he needed to get on the roof. I asked if he could do all the other things, like change the filters, etc. first until the supervisor returned. He said. "No", as he liked to start at the top and go in an order. I becMe suspicious. I was able to contact a board member who had a key so the technician (Peter) , board member, and my husband went on the roof. Evidently the Air conditioning unit was fine. When they came down to the apt., he looked at the furnace. I was in the other room and he was quoting prices of $8000 to my husband for a 14 seer unit that they only had 2 left and then the ones that are coming out soon will be a 16 seer that would be $12,000. I had no idea what he was talking about . He looked at the furnace and I told him I sometimes smell a gas smell in that closet. He said the furnace was not working and no heat was coming out and we needed a new unit. Then he proceeded to tell me about the 14 and 16 seer units and we needed one right away because ours was dangerous. I said to Peter to just do what we hired him to do that day because we were not in a position to mKe a quick decision without consulting our 90 year old aunt. "She lives with you", he said. I told him she did and we are not spending her $ or ours until we discuss this further. So I said please just give us the new filter etc. He said goodbye because he didn't want to be responsible for any work done on it that wasn't safe and would make him liable and he wasn't charging us and said good bye and ran out the door. Beware of being conned by this company. We have someone else coming who is trustworthy coming to check out the unit.
1 Updates & Rebuttals
Sleazy Company & Technician
#2Author of original report
Fri, February 17, 2017
Title: Graham Heating & Airconditioning Pushy, rude, and a con man Largo Florida
Copy: This is in reference to an earlier complaint made about Graham Heating & Airconditioning. We had an appointment with a service man named Peter who came to our apt. To service our air and furnace for a $39.95 special. He tried to tell us we had a dangerous and faulty system and the heat was not working. He tried to push an $8000. New system on us. He left in a huff because we were not ready to buy on the spot. A couple of hours later, we had a service man come who we had used in the past to check out our system. He said the pilot was off and it is very unusual for that to happen with our system and suspected it was shut off. I believe Peter, the guy from Graham had shut the pilot to deceive us into thinking we had a dangerous and fauLty furnace in order to sell us a new unit. I have no proof, but our heat worked fine a couple of weeks ago when we turned it on. The service rep who came to check it out for us charged $20. And said nothing was wrong with our system even though it was old. He said when we want to buy a newer system, he could do a new one for under $2000. So, BEWARE of being conned by Graham Airconditioning & Heating. Also, make sure when you are told your furnace is dangerous and doesn't work, Always get a few quotes and read ripoff reports!!!
