I have terminal ovarian cancer and I was hard pressured into renewing a membership to a travel company, Grand Incentives, Inc. They have called numerous times and I said NO. I have never used the membership and was no longer interested in continuing it.
Several months later I received another call from a pleasant gentleman who I told of my plight and he was very understanding. I told him I no longer wanted to continue this service. He informed me that it is transferable to my family and that I had a lot of money already invested with them that I would lose. After much hard pressure I agreed to extend for 4 yrs for $369. When I received my credit card bill the amount charged was $589.
I immediately called the credit card company and asked how to despute this bill. They informed me that a form would need to be activated and they would issue me another card. This was Friday June 7th. On that day I also received the package from Grand Incentives. After speaking with the Credit company I informed them I was cancelling the contract and wanted a refund. They informed me NO refunds are granted after 3 days. I have not signed any contracts with them and they charged me nearly double the amount agreed upon.
I no longer wish to participate in this program at all. They do not have anything to offer me that I can't find on the internet myself for less money.
How do I proceed to get the money returned to me? Do I need to contact an attorney? I have reported them to the Better Business Bureau. Is there anything else I can do?