- Report: #424728
Complaint Review: Grant Research Guide - Las Vegas Nevada
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Author Confirmed
Why?
Grant Research Guide
www.grantresearchguide.com Las Vegas, Nevada, U.S.A.
Phone:
866-546-0923
Web:
N/A
Categories:
Business Rating:
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Grant Research Guide Big rip off I purchsed a disk and ended up being billed for $68.13 Las Vegas Nevada
I answered an e-mail and ordered a grant assistance disk for less than a charge of $2.
The company put a charge of $68.13 on my credit card. When I called and asked them what that was for they said that in addition to the disk I had the use of their research guide for a 7 day test and when I didn't call and cancell it out they automatically billed me $68.13 and would continue each month until i canceled it.
I canceled it immediately. They said that although I was paying in advance for the use of their guide they couldl not refund any unused portion of the charge, But I could use the guide for the remainder of the month.
I asked them for the web page to use it and they gave it to me. When I tried to connect only one line came up on the screen (the web page name) and then it just locked up. I called them back and they gave me another web page name. When it came up it did display a complete page but it would not respond to any further command.
I called back and was told that they were having trouble with the system and they could not help me.
Jack
Guthrie, Oklahoma
U.S.A.
The company put a charge of $68.13 on my credit card. When I called and asked them what that was for they said that in addition to the disk I had the use of their research guide for a 7 day test and when I didn't call and cancell it out they automatically billed me $68.13 and would continue each month until i canceled it.
I canceled it immediately. They said that although I was paying in advance for the use of their guide they couldl not refund any unused portion of the charge, But I could use the guide for the remainder of the month.
I asked them for the web page to use it and they gave it to me. When I tried to connect only one line came up on the screen (the web page name) and then it just locked up. I called them back and they gave me another web page name. When it came up it did display a complete page but it would not respond to any further command.
I called back and was told that they were having trouble with the system and they could not help me.
Jack
Guthrie, Oklahoma
U.S.A.
1 Updates & Rebuttals
Laurie
Haslet,Texas,
U.S.A.
THE SCAM IS SELLING INFORMATION THAT IS FREE FROM THE FEDERAL GOVERNMENT
#2Consumer Comment
Mon, February 16, 2009
Your first mistake was buying information that is already free. Your second mistake was not reading the terms conditions that stated this would happen..
