- Report: #241682
Complaint Review: Grant Search Assistant - Raven Media - LAS VEGAS Nevada
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Grant Search Assistant - Raven Media
2620 S Maryland PKWY #859-A LAS VEGAS, 89109 Nevada, U.S.A.
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Grant Search Assistant - Raven Media ripoff dishonest fraudulent billing LAS VEGAS Nevada
I recieved the Grant Search Assistant CD,I have not even used it? But I did not agree to anything that should require me to be billed? I have not even recieved emails of the billing but does appear on my acct bank record and causing me to be billed for overdraft payments!
Mythias
Salina, Kansas
U.S.A.
Mythias
Salina, Kansas
U.S.A.
1 Updates & Rebuttals
Ryan
St. George,Utah,
U.S.A.
Resolution Offer
#2UPDATE Employee
Mon, April 02, 2007
First of all let me offer my sincerest apologies to Mythias. There are no commitments with the free product. There is a bonus free trial period to the membership websites that accompanies the free CD and we do our best to disclose this as it is stated on the sales page, the order page, the confirmation page and in the confirmation email. The trial period is free for 14 days and we would not have charged Mythias had he canceled during the trial period. It is not our desire to bill clients who do not want the membership after the free trial offer. Mythias,if you'd like to cancel using the customer service line it is 866-396-5718. If you are another customer that is reading this and you feel that we have failed you in some way please call me directly at 435-773-1795 or email me at [email protected] and I would be happy to address your concerns ASAP. Sincerely, Ryan R.
