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  • Report:  #168451

Complaint Review: Green Dot Online - Monrovia California

Reported By:
- gloucester, New Jersey,
Submitted:
Updated:

Green Dot Online
P.O. Box 1187 Monrovia, 91017 California, U.S.A.
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
This company IS TERRIBLE, when u go to the store and reload the card with cash the receipt says the funds were added instantly BUT if u go to use the card 3 hours later the cash is not there. I have tried to call the toll free number and as I waited for the account balance I was told by an automated messege telling me that I was charged 50 cents for this info, I need to pay 50 cents to find out that my money is not in the account??? If you try to talk to a live person you will not get anyone at night and if u want to talk to someone during the day GUESS what U WILL BE CHARGED. I WANT MY MONEY THAT I PUT ON THE CARD AND I HAVE TO WAIT SEVERAL HOURS TO USE IT.... WHAT IF I NEEDED THE MONEY IN CASE OF AN EMERGENCY. And to try to contact them by e-mail is not going to happen, they have you regular mail them with problems. WHAT KIND OF COMPANY DOES THIS SOUND LIKE TO U?? I HAVE LEARNED A LESSON I HOPE U TAKE THIS ADVICE... THIS COMPANY IN MY OPNION IS TERRIBLE

Mark

new j, New Jersey
U.S.A.


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