- Report: #1325050
Complaint Review: Green Dot Visa - Columbus Georgia
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Author Not Confirmed
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Green Dot Visa
Columbus, Georgia, USA
Phone:
912=342-3124
Web:
www.greendot.com
Categories:
Business Rating:
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Green Dot Visa Will Not Release Funds Columbus Georgia
I made a purchace on Jtv Sunday Aug. 21st. The purchase was declined because I could not use a prepaid card for the type of purchase I wanted to make. On Monday moring I called JTV and I was told they had released my funds because there was no -transaction!! I called Green Dot was told it would take 24-48 hrs to repost to my card..
Wednesday still no money, so I call Green Dot back. The girl I talked to said my funds had not been relesed by JTV. I had called Jtv befiore calling Green Dot. She told me if I could get a fax@ JTV would fax the authorization release to them. Green Dot said they have no fax number. Really, a business with no fax! She told me that once they received my funds baxk they would credit it back by Sept.1. .
She went on to explain it{the money}would have to be processed before re.crediting it bavk to me. I said, in other words ya;ll will reccredite my money WHEN YOU GET d**n GOOD AND READY! She said YES MAM And I hubg up. Stupidity has no boundaries. Thurs NO Money, Friday morning same thing so I called Green Dot back on Friday afternoon. I thought maybe I would be able to talk to a supervisor. .
She told me 5 different times thar she COULD NOT ESCALATE THIS CALL TO A SUPER BECAUSE i HAVE ALL THEe INFO I NEEDED and my money would be available on Sept.1st. This money should have been credited back no later than August 23rd. As of today Sunday Aug/28th green dot is still holding my money.
I intend to file a complaint with Better Bussines Bureau, The Chamber of Commerce in Columbus and anywhwere else I can. The money is mine abd what green dot is doing is very un-professional! You are holding my money and truth be known I think you should pay interest on it for every day you have been illegally holding MY MONEY. SO FOLKS BEWARE WHEN YOU PURCHASE ONE OF THESE PREPAAID CARDS!
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