25 YRS-Property Manager
Orlando,#2General Comment
Sat, December 26, 2009
I have read this complaint and in that there seems to be some viable frustrations to the complaintant, completely blaming the management for not guarenteed security is really naive and immature. In this day and age and unfortunately, this "culture" of selfishness that all of us are guilty in one way or another of contributing to...no one and no company is placed here to guarentee anyones safety and security! Simply paying rent in an aparmtent community does not guarentee your security. Additionally, "round the clock" security is not an inexpensive amenity and if that is what is sought, then one needs to rent in a secured building with a door man, cameras and such living accomodations are extremely expensive (check out Park Avenue in NYC). Additionally, a "limited access gate system" whether it is operational or not will not ever guarentee ones security or safety. Even gates that are manned are not a guarentee of security. Face it, at being paid a whopping $10.00 an hour, if I was the "securtiy" guard at a gate and someone put a gun to my head and said "open the gate or I will blow you away" how quick do you think it would take for me to press the "button"? Now if the management "assured" that there would be "assigned" parking spots and then did not do so, or made up some story to "cover" their lie, then yes...that is very wrong. Having been in the Multi-family rental industry for well over 25-years in every position from leasing to Vice President, I tell you, telling a lie to the residents you serve is always wrong! It is better to tell them the truth good, bad or ugly rather than lie. I have not seen too many "rental" apartment communities that have "assigned" parking for residents, "guest" parking yes, and normally guest parking is not front building and usually away fromt the residences for the convienence of the existing residents. Assuming that there is some sort of fraudulent, extortive "pay-offs" going on simply to prohibit a resident from having an "assigned" parking spot is silly, more likely, the people, Jenifer and Marcos, panicked, sought advice from a supervisor and was left to "sort out" on their own and quickly came up with some "story" to tell that seemed feasible based on the asumption that the complaintant would "buy" it!... As I said, I have been in the business for more than a quarter of a century and 8 out of 10 persons who work in this industry do so because it truly can be a very personally rewarding job. One which that make you feel good in the morning waking up and going to. Providing "housing" for the masses is a wonderful occupation. It goes beyond just a job and truly has the potential to make one feel like a social contribution is what they are accomplishing. AS in ANY industry, there are those who abuse the tasks at hand or simply have no moral code in whcih they operate on a day to day basis, but you can't simply lump in an entire industry or management company based on something such as parking spots.. Yes this is a "personal" issue to the complaintant and it should be addressed to the complaintant in an honest, forthright and expidiant manner. But making mention of a "black child" of 3 or 4 rather than just "a 'child' far too young to truly understand the ramification of displaying such an act-(flipping off)" seems again, immature, and frankly purposfully racist and for what, I am sure when the complaintant of this note went "looking" for "luxury" living..the first concern wasn't the "gate" but rather the "move-in" special. If one truly wants "luxury" living, then one needs to "spend" the funds it requires to live in luxury and THAT normally does NOT include "move-in" specials! Signed: 25 years in Property Management.