- Report: #1345311
Complaint Review: Groupon - Nationwide
Reported By:
Brian -
Santa Monica, California, United States
Submitted:
Updated:
-
Author Not Confirmed
Why?
Groupon
Nationwide, USA
Phone:
(888) 664-4482
Web:
www.groupon.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Groupon Groupon.com They will not give us our money back as merchant won't honor the voucher. We had 2 issues and only refunded one of the issues but will not only not credit back to my card but they want to give me credit that I have to use within 24 hours or lose all my money. There needs to be an investigation into Groupon policies. Its sad they care more for merchants than customers. Maybe this is part of why their stock continues to go down. Chicago Nationwide
My girlfriend made 2 purchase for health spas and the 1st location never answered the phone and the second location would not honor the voucher. Now we call Groupon and they refund us the full amount of the first Groupon but the second one they not only will not refund us money but want to give us only credit and get this we have to use this credit within 24 hours or we lose everything. This is ridiculous and there needs to be some type of investigation into the way Groupon steals money from their customers. Maybe this is a reason their stock continues to go down. They now are blaming us for their problems with merchants.
