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  • Report:  #69570

Complaint Review: Hair Cuttery - veronica - Valparaiso Indiana

Reported By:
- knox, Indiana,
Submitted:
Updated:

Hair Cuttery - veronica
2903 N. Calumet Ave. Valparaiso, In 46383 Valparaiso, 46383 Indiana, U.S.A.
Phone:
219-462-9221
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I am an emplyee of Hair Cuttery going on eight years now. I have seen manager cone and go but none of them can top this new assistant manager. Day in and day out she is guaranteed to make your life a living hell. So bad, in fact that the thought of going to work made me sick.

Yesterday I was suspended and escorted out of Hair cuttery by Valparaiso's finest(police)in front of all my clients. It all started when Veronica told me to clean the breakroom table off. I did what she commanded me to do. A few minutes later she rudly tells me, I didnt clean all the food off(which I did) I explained to her that she was nit-picking at me. the next thing I know she has clocked me out which is againt the law)writes me up, and suspend me until further notice. She told me to get my stuff and leave immediatly.

I explained to her I had appointments coming in and I would leave when I finished them. I sat down in a chair and she tryed to push me out of it. I told her not to touch me. She did this in front of a whole room full of customers. Then she got on the phone and called 9-1-1 on me. I have never been so embarrassed in my life and I can only imagine what our clients were thinking.

I feel Veronica handled this situation in a very unprofessional manner and she shoul be the one suspended.

embarrassed employee

knox, Indiana
U.S.A.


6 Updates & Rebuttals

Denise

Pompano Beach,
Florida,
U.S.A.
I have seen the unfair treatment

#2UPDATE EX-employee responds

Thu, November 02, 2006

I ran across this page while researching something else. i have edited this page for times sake so have left out a lot of little details but im sure you will get the idea. I was an employee for Haircuttery for a short time. I am a great hairstylist for 22 years. I have worked in a lot of high end salons. I decided to work there in respect to the proximity to my home & i felt it would be less demanding. I had a woman who was twice my age who became jealous as I was beating her numbers almost double. She was older & a mess. Her smokers hack was so bad that people were requesting me without even knowing me just so they did not have to go near her. Her hack caused her to actually cough & spit on people as she could not control it. Well, one day she smacked me. I reported it to headquarters & told them something needs to be done otherwise, I would report her to the police & have ger arrested as I had a room full of witnesses & would consider following with legal action against the Haircuttery if they did not do something about it. They asked me what i would like to see done. I told them i did not want to work with her anymore. Their idea of fixing it was shuttling me off to the worst Haircuttery in the area instead of her. I wouldnt drive thru where they put me in a bulletproof car. I wasnt allowed to come into the original salon to get my witnesses names or addresses so i quit. I later found out that one of the district managers was looking to work in that salon as we had some of the highest numbers & took my spot. She was the one who "fixed it" like this. I think she saw my numbers & decided that should be hers. Nice way to play it, don't you think?. Anyway, in the long run, they did me a favor. I rent part of a salon & have tripled my earnings. They can all have each other as far as i am concerned.


Shannah

Valparaiso,
Indiana,
U.S.A.
Haircuttery needs to be stopped

#3UPDATE EX-employee responds

Mon, October 02, 2006

Well Jake, as I said before, as a former employee with the company, I can say that they are a very corrupt company with poor buisness practices. Because they have such poor buisness practices, people who are not capable of handling management positions are frequently put in position anyway. Most of the time, these people are fresh out of beauty school, and in their early twenties with no experience in management. Now, I don't know about you, but if I was going to get my haircut, I would want the salon managers to at least be competant enough to know how to handle problems between employees/managers. In any buisness, if the coworkers are not getting along and there is strife behind the closed doors, how can the employees possibly please customers? They can't. Even though I am against the Ratner company 100%, what happend that day should not have been put out on the salon floor for customers to see, as it was not only unprofessional, but hurtful to buisness as well. FYI, that particular salon is now closed, and has been for almost a year due to lack of buisness.


Jake

Indianapolis,
Indiana,
U.S.A.
Amusing

#4Consumer Comment

Sat, September 30, 2006

I find it rather amusing that the manager who responded to the complaint cannot make a simple written statement in a professional manner. Obviously the incident reported was poorly handled by both sides. A "manager" who cannot even write- in the language of the country in which her company does business- correctly does not help the company image, nor does a manager reprimending an amployee in front of even one customer. The employee may or may not have been guilty or insubordination, and her being escorted from the establishment by police may or may not have been a defamation of her character. There is no possible way the company image could not be hurt by customers witnessing this incident that seems very avoidable.


Shannah

Valparasio,
Indiana,
U.S.A.
Coworker Speaks Up

#5UPDATE EX-employee responds

Tue, November 29, 2005

I worked with the original author of this post, and I can tell you that to my knowledge, she had never been written up, suspended, or anything like that until Veronica showed up. Veronica was an assistant manager on a total power trip. She found something wrong with everything, and right at the time she became assistant manager, her and the district salon leader, Althea Dalpolo had become "buddy buddy" and started ganging up on employees. I was one of the people that they had unnessary scolded via a formal meeting with her and the district leader along with another girl who had been there for four years. I never had been written up for anything in my life, and her I was being written up for insubordination. Lets just put it this way, between the time Veronica showed up and the time she left, which was about five months, we lost 80% of our employees. People that should have never been hired or put in leadership were and they twisted abused the privelage of it. Veronica was rude and unfair right up until the day she left, and she made sure to make false accusations against me and other coworkers. She was a total witch who should have never been hired in.


Denene

Inwood,
West Virginia,
U.S.A.
Fair Treatment Policy / Chain of Command

#6UPDATE Employee

Sat, December 18, 2004

Dear fellow stylist, I too have worked for the Hair Cuttery for 8 years and I have held many positions in the company included District Employement Leader, Assistant Salon Leader as well Temporary Salon Leader. As a seasoned employee having to deal many situations on both sides (management and stylist) I am fully aware of the companies polcies and procedures. If you felt that uncomfortable with your ASL then you should have followed your chain of command. Your Salon Leader, District Leader or Area Leader and the Help line at the home office. I have never had a problem that could not be resolved at District Level. At the management side Im wondering how many other times you were wrote up, given verbal warnings and if you despised her that much what you were doing to her to make you that miserable. These managers need all the stylists to perform thier best make budgets and be productive. I do not know of I leader that will deliberatley create an unhappy work place. Cause one "sour apple" will spread like wild fire in a salon setting and then you have a room full of bad attitudes. Just remember an attitude is the outward reflections of your true feelings.


R. J.

Kansas City,
Missouri,
U.S.A.
You Are Not Blameless

#7Consumer Comment

Tue, October 21, 2003

First of all you should take better care to understand the people that you are dealing with. If this woman is so bad, you should have filed an EEOC complaint, made record of the situation, done as she said without complaint and then if she critiqued your work, you should have just accepted it. If she still fired you or assaulted you after you had filed an EEOC complaint, and you had not done anything wrong, then she would have been in a very sticky situation. As it stands, you are both children and niether of you should be employed in places where the public has to see you act like idiots. By the way, how nice of you to use the supervisors name but withhold your own.

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