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  • Report:  #771079

Complaint Review: Hamilton Beach - Internet

Reported By:
anonymous - Birch River, West Virginia, United States of America
Submitted:
Updated:

Hamilton Beach
Internet, United States of America
Phone:
18773955901
Web:
www.hamiltonbeach.com
Categories:
Tell us has your experience with this business or person been good? What's this?
I purchased a Hamilton Beach microwave approximately 4 months ago. It has been used maybe 6 times. Today I tried to bake a potato. The first was in for 3 minutes and 20 sec. The bottom of the potato was hard and crusty, the top was still raw. I chose another potato and placed it on a microwaveable paper plate with a bit of water to keep the bottom from becoming overcooked. After approximately 2 mu.irrational the plate caught fire. I called the company and even though it has a year warranty, they refuse to replace it because I didn't keep the box and receipt. I did mail in the warranty card but I was told that does not matter. Now I am out the money for a microwave that lasted only 4 months the representative stated I should have educated myself about their policies before buying their product. Then rudely began raising his voice when I questioned their methods and products.


1 Updates & Rebuttals

Ken

Greeley,
Colorado,
USA
How did a paper plate catching fire destroy your

#2Consumer Comment

Tue, August 30, 2011

microwave oven?

Also, what is " 2 mu.irrational the plate caught fire?"

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