Margaret
Mesquite,#2Consumer Comment
Sun, October 31, 2004
I signed up for Netscape ISP on Oct. 25, 2004. At that time I did not realize that AOL owned Netscape. I already had AOL. My agreement stated that I got the first month free and I have a copy saved in my computer. However, the Indians in India took the money out of my account immediately. When I called the customer service number for Netscape, they give me the India number. The people in India refuse to let me speak to a supervisor and refuse to try to contact anyone to verify that I am entitled to the first month free. I canceled the Netscape subscription after two days because of the principle of the thing. Any suggestions as to how I can get the $9.95 back?
Anita
Westville,#3Author of original report
Tue, October 05, 2004
I would also like to know who the people are in the pictures that are located on their web page. They are not family nor are they employees. I though that was against the law too.