Intially I contacted the company by phone, and I never got a return call, but I was desperate. I went into the office and spoke with "Dakota" who seemed to be on some sort of drug, as well as other people in the office. They guarunteed me a place that suited my needs, and appologized for the recent troubles I had. I left with a very optimistc view, he gave me a book of listings that I was required to call on my own and contact. Half the listings were months old, disconnected, or already leased. He didn't have a "way of updating" that in his system. I called back a week later looking for more listings, and they said there weren't any unless I wanted to change my requirements( already beyond flexiable with what I watned to do) and the refused to refund my money.