- Report: #632260
Complaint Review: HendrickAutoGuard Inc. - Internet
Reported By:
angstenj -
Ooltewah, Tennessee, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
HendrickAutoGuard Inc.
Internet, United States of America
Phone:
Web:
hendrixautoguard.com
Categories:
Business Rating:
(0)
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HendrickAutoGuard, Inc. WHAT A RIPOFF Internet
Last weekend I accidently dropped my keys to my Mercedes in the water. When the keys were retrieved, they did not work. I was out of town and noone was at home to obtain my 2nd set of keys.
I contacted Hendrickautoguard because I purchased an extended warranty, including roadside service with them when I purchased the car from Hendrick's of Concord.
When I made contact, they informed me that the car would have to be towed to another state for potential repair. I live in TN. I was visiting in GA and they wanted to tow my car to SC??????????
I thought I had a $50 deductible (written on my identification card) but the representative said it would be at least $150 + cost for additional mileage and I would have to travel to SC for the repair??????? DOESN'T MAKE SENSE TO ME!!!!!!! (OH, I WOULD HAVE TO WAIT 2-3 BUSINESS DAYS FOR MERCEDES TO ORDER ANOTHER KEY?)
MAKES NO SENSE AT ALL!!!!!!!!!!!!!
