- Report: #1163211
Complaint Review: HerRoom.com - Internet
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Author Not Confirmed
Why?
HerRoom.com
Internet, USA
Web:
www.herroom.com
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Business Rating:
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Do NOT Buy anything from HerRoom.com!! Terrible customer service, poor packaging that leads to damaged goods Dallas Internet
TERRIBLE customer service!!!!! DON'T BUY A THING FROM THEM!!!!
I really wish I had read the reviews out there on this company before I wasted my money ordering from them.
Poor packaging- they pack these expensive items in a cardboard box. Then, when the box is left at your door in the pouring rain and it is damaged from the bleeding colors on the tag, they won't accept a return, blaming it on the post office instead of their poor packaging.
The customer "service" people I talked to were incredibly rude, condescending and completely unsympathetic and unhelpful. I was a first-time customer and would have likely spent lots of money with them on future orders since I have a hard-to-find size if they had valued customer service at all.
I will NEVER shop there again!!
