- Report: #1361768
Complaint Review: HHGREGG - West Palm Beach Florida
Reported By:
MSE -
West Palm Beach, Florida, United States
Submitted:
Updated:
-
Author Not Confirmed
Why?
HHGREGG
1901 N Military Trail West Palm Beach, 33409 Florida, USA
Phone:
5618017684
Web:
www.hhgregg.com
Categories:
Business Rating:
(0)
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HHGREGG Defective merchandise, safety hazard West Palm Beach Florida
I recently purchaed a refrigerator from HHGregg in West Palm Beach Florida, due to them having a closing sale, they make it appear that your getting brand new merchandise at a discount. The refrigerator was on there salesfloor with a retail price of $1299.99 and a 20% off for a price of $1039.99. I was told at the time the refrigerator was a selling floor model a would be as is. I carefully looked it over and couldn't see any damage and even took pictures. Also the refrigerator was plugged in and on/running when I looked at it. Today when they tried to deliver it first I noticed meny dent on the sides and back and the 3 prong wall outlet plu was broken. The third ground plug was missing and one of the other two plugs was broken. The refrigerator couldn't even be plugged in safely. I called the store and spoke with the sales representative I worked with. He said that even tough the third prong was missing the refrigerator would work fine. I explained to him that also one of the upper prongs was broken. the rep told me even though the sale was final to refuse delivery and he would credit me back the full amount tomorrow. We will see. Thank goodness I used a credit card so if there are any problem I can dispute the charge. Apparently HHGregg is loading there closing stores with defective or returned merchandise, selling it a new or display models and making it appear you are getting a brand new appliance that has never been used except for disply purposes. Be forewarned before shopping at HHGregg going out of business locations. After researching the refrigerator I purchased I also found it for the same price or cheaper brand new.
