- Report: #1119309
Complaint Review: Hiko Energy - Monsey New York
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Author Not Confirmed
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Hiko Energy
12 Colllege Road, Suite 100 Monsey, 10952 New York, USA
Phone:
(888) 264-4908
Web:
www.hikoenergy.com
Categories:
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Hiko Energy Misrepresentation Monsey New York
Someone from Hiko Energy knocked on my door yesterday asking if I had received/returned my consumer bill of rights. When I said that I had not received anything, they asked to see the latest copy of my bill. I explained that I was home sick and it wasn't the best time so I took down their information. When I asked if this was about my ConEd account and if I could contact them directly about this issue, I was told that I could. At no time did the rep explain that Hiko Energy is a different company, a competitor to ConEd, or that submitting my information would/could change my provider from ConEd to Hiko.
Before doing anything, I did some research and discovered that Hiko is a different company and that there are a number of bait and switch related complaints against them. I also read that, once switched, it would be next to impossible to rectify the situation.
The person who came to my door was Sharon Fraser (badge #8603). Again, she concentrated on this consumer bill of rights. I was told to go to Hiko Energy, to sign up, to ask for a copy of my bill or rights, and to get a confirmation number. She never told me that signing up would ostensibly switch my provider from ConEd to Hiko.
