- Report: #713437
Complaint Review: HipHopBling - Internet
Reported By:
B-Boy -
Long Island, New York, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
HipHopBling
Internet, United States of America
Phone:
866-332-4423
Web:
www.hiphopbling.com
Categories:
Business Rating:
(0)
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HipHopBling RC Jewels Doesn't honor warranty Internet
They do not honor their warranty.
I purchased a bracelet from them as a Christmas 2010 gift. It looked very nice when given on Christmas. By January a stone had fallen out of it. I emailed them about the warranty. I didn't get any reply. I was told by the gift receipant in March that another stone had fallen out. I emailed them again. I finally got a reply saying that the warranty is for defective item and that the item has been worn for 3 months. How is it 3 months from Christmas 2010 to January 2011?
I wrote back to them that I want a return authorization number so that I can send this defective bracelet back and get another one.
I will follow up with how they respond.
I purchased a bracelet from them as a Christmas 2010 gift. It looked very nice when given on Christmas. By January a stone had fallen out of it. I emailed them about the warranty. I didn't get any reply. I was told by the gift receipant in March that another stone had fallen out. I emailed them again. I finally got a reply saying that the warranty is for defective item and that the item has been worn for 3 months. How is it 3 months from Christmas 2010 to January 2011?
I wrote back to them that I want a return authorization number so that I can send this defective bracelet back and get another one.
I will follow up with how they respond.
1 Updates & Rebuttals
hiphopbling
Columbia,Maryland,
We Honor Our Policy
#2REBUTTAL Owner of company
Wed, May 29, 2013
Buyer demanded a new item after wearing it for 4 months. Our return policy states items must be returned within 30 days.
